Shipping & Returns

For international shipping, please jot us an email.

香港本地 (約3-4天) 

訂單金額 標準運費 寄送地址
滿$480 免費 工商地址
順豐自取站
智能櫃
住宅地址
$480以下
HK$30
工商地址
順豐自取站
智能櫃
住宅地址

查詢順豐站點碼按此*

查詢順豐智能櫃點碼請閱此*

*如選寄送到順豐自取站/智能櫃,請於地址欄註明點碼

 

澳門 (約4-5天) 

訂單金額

標準運費

寄送地址

滿$600

免費

全澳門

$600以下 

HK$50

全澳門

 

台灣 (約4-5天) 

訂單金額

標準運費

寄送地址

滿$1000

免費

全台灣

$1000以下 

HK$80

全台灣

  

退貨和換貨 

如客人發現產品有任何損壞或瑕疵,我們樂意為你提供7天退貨換貨保證。請於到貨7天內發送電郵至 hey@earthyethos.com,並說明退貨原因、附上圖片及聯絡方法,我們將視乎情況為你安排換貨或退款。請注意,我們暫不接受個人原因而要求退貨換貨。

如有任何爭議,earthy ethos將保留最終決定權。earthy ethos保留更改以上條款及細則之權利。

Returns & Exchange

We are pleased to offer 7-day return and exchange of goods for damaged or defected items. Please send email to hey@earthyethos.com to illustrate the reason of return or exchange with photos attached and contact information within 7-day of delivery so that we can arrange the refund or exchange for you. Returns and exchange will not be accepted for any personal reasons.

earthy ethos reserved the final right of any disputes.

Shipping & Returns Disclaimer 

We are committed to unparalleled customer service of which includes the shipping process. However, inevitably there are third parties' actions which are beyond earthy ethos and our Couriers' control. Once couriers confirm receipt of the delivery at the nominated address, we take no further responsibility of any lost items. It is the duty of the customer to find and locate the delivery with its recipient once delivered.